Privacy Policy

OVERVIEW
This website is operated by Warehouse KSA (Establishment YQ art events). Throughout this policy, "we", "us" and "our" refer to Warehouse KSA (Establishment YQ art events). It explains what personal information we collect when you browse our site or rent from us, how we use it, and the choices you have.
Our store is hosted on Booqable, which provides the online platform that allows us to offer our products and services to you. Your submission of personal information through the store is governed by this Privacy Policy, and we comply with applicable data protection laws, including GDPR, to ensure the protection of your personal data.

INFORMATION WE COLLECT
When you place an order or create an account we collect the details needed to deliver and manage your rental, such as your name, phone number, email address, delivery address, event date and the items you reserve. Payment details are entered at checkout through our booking platform; credit card information is always encrypted during transfer over networks.
Like most websites, our site also records technical information such as your device type, browser and the pages you visit, which helps us keep the site working and understand how it is used.

HOW WE USE YOUR INFORMATION
We use your information to process and deliver your order, confirm delivery and pickup arrangements, contact you about your rental (including any changes, cancellations or charges), and provide customer service. We may also use your contact details to notify you if we make a change to or cancel an order, using the email, billing address or phone number you provided when the order was placed.
With your consent, we may send you updates about new collections or offers. You can opt out at any time by contacting us.

ACCOUNTS
To access certain features of our Service, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. We reserve the right to suspend or terminate your account if we suspect any unauthorized use or breach of these Terms of Service.

ACCURACY OF YOUR INFORMATION
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
You agree to indemnify and hold us harmless from any inaccurate, old and incomplete information provided to us. We shall not be held liable for such inaccurate, old or incomplete information at any given time for whatever reason.

TRANSMISSION AND SECURITY
You understand that your content (not including credit card information) may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

THIRD-PARTY TOOLS AND LINKS
Our store runs on Booqable, and we may provide access to other third-party tools over which we neither monitor nor have any control nor input. Certain content, products and services available via our service may include materials from third parties, and third-party links on this site may direct you to websites that are not affiliated with us.
We are not responsible for the privacy practices of third-party websites or tools. Please review their policies before you engage in any transaction or share information with them.

YOUR RIGHTS
You may ask us at any time to access, correct or delete the personal information we hold about you, or to stop contacting you for marketing. To make a request, contact us at [email protected] or +966 54 688 3322. We may need to verify your identity before acting on a request, and we may retain information where we are required to by law or where it is needed to complete an order or resolve a dispute.

CHANGES TO THIS POLICY
We reserve the right to update, change or replace any part of this Privacy Policy by posting updates and changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

CONTACT US
Questions about this Privacy Policy or the information we hold about you can be sent to [email protected] or +966 54 688 3322.
The data controller is Establishment YQ art events (brand name: Warehouse), CR No. 7050970412, 7002 Al Harith Ibn Suwaid St., 2760 Adh Dhahran Industrial District, Dhahran 34521, Saudi Arabia.